Where to Start

Creating Passionate Users is a fine web log written by authors in O'Reilly's Head First series. It's a bit difficult to generalize about the entries here, but they tend to focus on various ways to achieve excellence in the workplace. Think of it as a collection of tips and tricks for combating the mind-numbing world of the Dilbert cartoons.

Kathy Sierra's October 22 posting "Better Beginnings: how to start a presentation, book, article..." is a useful look at capturing an audience's attention in a presentation. Tips include

• Do NOT start at the beginning!
• Show, Don't Tell
• For the love of god, DO NOT start with history!
• DO NOT start with prereqs
• MYTH: you must establish credibility up front

The blog is full of excellent graphics, clear writing, and interesting topics.